Help / FAQ: For all your Fancast questions

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Don’t know your Comcast.net email address? Look it up from your home!

Looking for assistance with your Comcast bill? Have questions about other Comcast services? Visit Comcast’s CustomerCentral.

Welcome to Fancast Help.

Fancast is dedicated to celebrating television; providing fans instant access to an extensive video collection of TV shows, movies, trailers and clips, where you can tune-in, catch-up and chat about your favorite programming.

Fancast XFINITY TV is dedicated to celebrating television; providing you instant access to an extensive video collection of TV shows, movies, trailers and clips, where you can tune-in, catch-up and chat about your favorite programming.

Fancast XFINITY TV can also provide you premium video from HBO, Cinemax, TBS and others at no additional charge.*

What do you need to enjoy Fancast XFINITY TV’s premium video on your computer?

* Premium content availability based on your Comcast subscription. May include content intended for mature audiences. Learn more.